Install Cisco VPN Client on Windows 10

Install Cisco VPN Client on Windows 10

This post is referring to the Cisco IPSec VPN Client that is still used by many businesses.  The Cisco VPN client has been out of support for some time and as a result a registry tweak was required to get it working on Windows 8 x64.  The fix is to remove the characters before “Cisco Systems VPN Adapter for 64-bit Windows” in the following key: […]

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What makes the perfect helpdesk ticketing software?

What makes the perfect helpdesk ticketing software?

What makes the perfect helpdesk ticketing software? This is a topic that seems to be catapulted to the forefront of my mind each summer.  Largely due to the fact that i provide a lot of holiday cover for work colleagues, which results in me spending more time than normal in our current ticketing system.  The clunky nature of the system, with slow refreshes, static content […]

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